How To Fix Valorant Purchase Failed Error – Causes

Riot Games’ valorant is now available to all and as with most new releases, it comes with its issues. One of such issues that players have been experiencing with the valorant game is the valorant purchase failed error.

In this article, therefore, we will be sharing with you everything we know about the valorant purchase failed error. We will also be considering if there are any solutions to this issue. So, if you’ve been experiencing this issue, this guide should help you through.

Why Am I Experiencing A Valorant Purchase Failed Error?

Many online games go through their issues now and then. And Valorant is no different in this regard. In recent times, different players have complained about issues with in-game purchases. For a game with a huge player base, it is almost difficult for every player to have a perfect experience with the game.

Valorant comes with an exquisite line of skins that are appealing to the eyes. Sometimes in buying these skins, you can run into something called the valorant purchase failed error. This error will not allow players to purchase items in the game.

This error has to do with VP, skins, and battle pass. The issue seems to have come from the Riot Games as they have acknowledged the issue. Valorant sometimes encounters this issue with shop servers that might not be able to process your purchase.

Most of the issues with the valorant purchase failed error are from the Riot server as we have said earlier. Apart from the fixes that we have provided, there is not much that you can do on your own to sort it out. Restarting the game and ensuring that your game is the latest version can do the trick. This will help you stay aware of Riot clients’ fixes.

If you cannot buy VP, this means that you will have issues with buying new agents too. This is a problem that many players have also reported as their free agent unlock refused to work as well. Sometimes, you might even have the points to purchase a battle pass but also run into the same issues as well.

In addition to this problem of unlocking gifts and VP, there are connectivity issues with the game all around. Some players have difficulties getting into the game. The ones that get to enter are usually disconnected from the game. This will even lead to them being penalized for leaving.

Demand for the Valorant game is currently very high and this has caused several problems. This not only affects the gameplay but other things like the store get affected. This issue is being addressed by Riot developers as it is their major source of income. You can just try to play the game without making purchases.

If you can’t play the game without purchasing skins, there are some fixes that you can try out to help you through.

How To Valorant Purchase Failed Error(Troubleshooting)

If you are getting the purchase failed error when you are attempting to buy a new battle pass or other cosmetics, the payment method can be a way to work around this error. So, the first thing to do will be to check if your payment system is supported by Riot Games.

So, let’s check out some possible solutions to work around this error.

Fix 1: Make sure international payment methods are enabled

If you are trying to purchase something through your debit card, you must make sure that the international transactions are enabled. Different banks have different procedures to activate international transactions.

You can contact your bank’s customer support to know if you are eligible to make such international transactions. That is the easiest way to know if you can make international transactions or not.

Fix 2: Try a local payment method

Different regions have different local payment methods that you can easily opt for. There is the Codashop in the South Eastern Asia region and there is also the PayTM in India. So, if you are having issues with using your debit cards, you can try using this payment method to see if it will work.

You might have to create an account to use this payment method though. Although this is something you can easily work around.

Fix 3: Check your account balance

Even though this seems too obvious, you might not have enough funds in your account or the account might not be available because your bank is running some maintenance checks. So, before you make a purchase you have to check your balance to know if you can transact in the Riot shop.

Fix 4: Restarting your computer

Sometimes, the issue you might be facing could be connectivity issues with Riot’s payment service provider. If this is the case, restarting your computer might just do the trick. If this does not work out, you can also try closing the valorant application and restarting it a few times.

Fix 5: Reinstall Valorant

Reinstalling valorant can also help do the trick with this error you are experiencing in purchasing items via the shop. So, let’s guide you through how you can do that.

  • First off, you have to install valorant. Hold down the Windows logo key and the R key on your keyboard together.
  • This will help invoke the run box. Once you are in, enter in control and select the option tagged control panel.
  • Navigate the option tagged programs and features and click on it.
  • Once you’ve done that, click on the valorant and riot client file to uninstall them.
  • Once you’ve done this, you can go over to the Riot client’s official website and then, install the game again.

You can check to see if there is any improvement with the purchase error. If there is still no change, there are still some hacks that you can try out.

Fix 6: Use Prepaid cards

If none of these options have worked thus far, you can try purchasing prepaid cards. There are different retailers where you can get to buy riot games or valorant gift cards. These retailers include Amazon, Walmart, best buy, target, Gamestop, Couche-tard, and Electronics boutique.

You can try accessing any one of these retailers to purchase gift cards. You must bear in mind that you will have to redeem these gift cards though. To redeem these cards., follow the steps below:

  • Launch your valorant game.
  • There should be a valorant icon located at the right corner of the store tab. Click on this icon.
  • Select the option tagged prepaid card and codes.
  • Next, you will have to enter the code provided for your card.
  • Click on submit to finish up this process.

The points will thereafter be credited to your account. This should also help with sorting out the issues you are experiencing.

Fix 7: Contact Riot Games

Another thing you can try doing is to contact Riot Games support. You can reach out to them for assistance and they will be able to help you out.


The valorant failed purchase error is an issue that is as a result of the riot’s server. Even though Riot Client has not released an official method of sorting out this issue, there are some hacks you can try out. You can look through our guide and you will be sure to find something that will help out.

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