If there is one thing that can happen to any gamer, it is forgetting the password that was used to register a game. One of the ways you can get your account back is to do a password reset. Now, imagine trying to do a password reset and the reset email doesn’t get delivered to you.
This can be pretty frustrating as the ability to have access to your account is pretty much restricted till you get the reset password email. A couple of hours passed, and you still haven’t seen any notification of the reset password. You might be wondering why or what to do. Well, allow me to guide you.
Why Is the Riot Password Reset Email Not Sending?
There are a couple of reasons why you are not getting any notification for the Riot Password to reset email. Below are a few of the reasons you should know.
Reason 1: Server Issues
This is the first thing you should consider if you are looking to know why you are not getting a mail when you click on reset password. There could be a large possibility that Riot Games are having a server issue and you might need to wait for some time for their server to come back on.
It is pretty easy to know if their server is having issues, all you need to do is to go online and check their official Twitter account. If you see complaints from different people at the same time, you should know that it is a server issue.
Reason 2: Network Problem
This is another thing you should consider if you notice that you are not getting a reset email after clicking the password reset email. There is a large possibility that you might have had a network problem that resulted in your request not being completed.
When trying to log in or play a game like valorant, you need a very good internet connection. If your internet connection is bad, you will not be able to perform certain actions such as a password reset email and a lot more.
Reason 3: Message Folder
If there is one thing that happens to a lot of people, it is not seeing a message simply because the message isn’t in their inbox. There have been a lot of complaints from different people who believed that they didn’t get any message only for them to later realize that it has been in their spam folder all along.
If you click the password reset mail and you do not get a notification or see any message in your inbox, you should take your time to check the spam folder as the message you are expecting might be there.
Reason 4: Wrong Email Address
This is one thing that gets to happen to a lot of people, especially people who are yet to do email verification. Sometimes, the email account used to register with Riot Client might be wrong. If it is wrong, there is no way you will be able to get a password recovery account on your new mail.
If the email you used to register doesn’t tally or correlate with the current email you are using, it will be impossible for you to get the password reset mail. This is why you need to ensure that you use the right email whenever you are trying to register with Riot Client.
How Can I Fix Riot Password Resend Email Not Sending?
There are a few things you can do to fix this problem the moment you notice that you are not getting the Riot password reset email. Below is a list of things you should try.
Method 1: Restart/ Relauch the App
This is the first thing you should do especially if you are having this problem because of a server issue. You should wait for a couple of minutes or even an hour to check if you have finally gotten the mail. If you haven’t, you can consider restarting the app and trying again.
By the time you do a successful restart, the server issues should be settled as most of the server problems don’t last up to an hour. Also, relaunching the game will help you reload the game in case it is a bug issue.
Method 2: Improve your Internet Connection
While the server issues are something that can stop you from getting a password reset email, another thing you should consider is the quality of your internet connection. If your internet connection is bad, you might have problems doing a password reset.
Check if the quality of your internet connection is okay whenever you notice that you are not getting the password reset email that you are expecting. If it isn’t, you can change your service provider. You can also use a better router to improve your internet connection.
Method 3: Check your Spam
You might be wrong to assume that the problem could be from your internet service provider. You might also be wrong to assume that the reason you are not getting a Riot password reset email is that the Riot server is down. This is because the problem might be from you.
It could be that the message has been long sent to your phone, it simply just ended up in the spam folder without you getting to know. You have to check the spam folder to confirm if the message is there. There is a pretty good possibility that the message would be in your spam.
Method 4: Contact Support
This is another thing you should consider doing if you are looking to see why you cannot get a password reset email. You can simply contact Riot Support and lay your complaints to them. The moment you do, they should begin to work on your complaints almost immediately.
However, you should know that if your account has been banned, you will not be able to recover or get a password reset email. This is because your account was banned for breach of contract or terms and conditions and the only way for you to get your account back is to simply contact support.
Can I Recover My Riot Account Without Email
This is one thing a lot of people tend to ask when it comes to account recovery on Riot Clients. You should know that your email is very important when it comes to account recovery. You must know the email you use to register the account and if possible, you should at least know the email you use for the recovery email.
If you cannot remember any of the emails, you will have to submit a ticket online to customer care so they can process ways to help you with the situation.
Conclusion
It is pretty easy to recover your account if you use the password reset option. The moment you do, you should get a mail within seconds in your mailbox. However, if you notice that you are not getting any mail, you do not have to worry. There are a couple of reasons why this might be happening. A few of those reasons have been discussed in this article.
We have also discussed possible solutions which you might find useful when trying to solve this problem. With a simple read-through, you will get all the information you need about the Riot password reset email and its processes.